Hajj and Umrah app Tawakkalna awarded United Nations Public Service Award 2022

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The Tawakkalna app was launched by SDAIA to assist the government in combating COVID-19. (Supplied/Tawakkalna)


The honor is recognition of the Kingdom’s response to the COVID-19 pandemic in the technological and digital fields

RIYADH: The Tawakkalna app has been awarded the United Nations Public Service Award 2022 for institutional resilience and innovative responses to the COVID-19 pandemic, Saudi Press Agency (SPA) reported.


The award ceremony took place at an annual forum that recognizes distinguished figures in public service who work to achieve sustainable development goals.


Dr. Abdullah bin Sharaf Alghamdi, President of the Saudi Data and AI Authority (SDAIA), said that receiving the award illustrated the Crown Prince’s leadership and Chairman of the SDAIA’s Board of Directors’ unwavering support for the various initiatives launched by SDAIA to improve government collaboration and maximize the benefits of AI.


Dr. Alghamdi also emphasized SDAIA’s global and national accomplishments, as well as the efforts of national experts, which have propelled the Kingdom to the forefront of technological and digital fields.



The SDAIA developed and launched Tawakkalna to support the efforts of the Saudi government to confront the COVID-19 pandemic by managing the process of granting permits for leaving home during the lockdown phase, which helped limit the spread of the virus.

Dr. Alghamdi stated that SDAIA’s advanced infrastructure reflected the Kingdom’s determination to achieve the Vision 2030 goals.

Tawakkalna was launched by SDAIA to assist the government in combating COVID-19.

The application managed the process of granting permits electronically during the curfew for government and private sector employees, as well as individuals, at the height of the pandemic. This aided in limiting the virus’s spread.


Tawakkalna then added pandemic-related services like health passport verification, COVID-19 test and vaccine services, reviewing health travel requirements, and managing travel requirements.


SDAIA recently launched Tawakkalna Services, a secure digitally-enabled application that provides various e-services that facilitate all aspects of people’s daily lives in Saudi Arabia.


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